Each week we take an opportunity to thank an employee that lives our core values and helps us earn our name – Movers Who Care®. This week our High Five Friday goes out to Derrick Highmore, from Newmarket-Aurora, Ontario!
We asked Stewart Smith, Franchisee and General Manager of TWO MEN AND A TRUCK® Newmarket – Aurora, to tell us something about Derrick, and here’s what he had to say:
“ ‘Exceptional’, ‘Fantastic’, ‘Polite’, ‘Friendly”, ‘Professional’, are just a few of the words our customers have used to describe Derrick on their moves. We are very fortunate to have Derrick as part of our team. He takes our Core Values to heart each and every day, and he’s an inspiration and positive role model for everyone on our team.”
Our customers have used those words and more on the many customer reply cards we get with Derrick’s name on them. Here are just a few things our customers have had to say when Derrick is on the job:
The men were very professional and pleasant and funny. They also asked about items they were not sure of, and this showed caring and troubleshooting. I had recently been in a car accident and I appreciated their extra assistance as I was in some distress. Recommend them to friends and will use them for my move out of the storage facility. GREAT JOB!
– Paulette F
Justin, Derrick and Scott moved me and made a stressful situation go very smoothly! They were prompt courteous and fun! I enjoyed the experience immensely because of them. Boy, those guys work hard! I whole heartedly recommend these guys! I think whatever they get paid they should get double! Can’t say enough good things about this whole experience starting with Anne and Andrew and continuing with Justin Scott and Derrick! Thank you so much!
– Debra H
I was very pleased and the move went smoothly. Great crew, especially moving from a house to a high condo using elevators. The condo was still under renovation but they were very accommodating.
– Hazel V
We liked the moving team! Helpful and provided service all the way. Moving is very stressful and overwhelming however they were there for our family. Highly recommend.
– Glen R
Derrick, we know how hard your job is and we appreciate the positive attitude you bring to work every day. Thank you for taking such great care of our customers. High five!