This Friday, we’re sending a High-Five out to Thad Thompson, from our Etobicoke, ON location!
We asked Brad Wheeler, General Manager of TWO MEN AND A TRUCK Etobicoke®, to tell us about Thad. Here’s what he had to say:
Thad has been a great addition to the TWO MEN AND A TRUCK Etobicoke® team!
Every day that he walks through the doors, he has a positive and can do attitude. He plans his day to ensure that we have what we need to make each customer happy, and how to make each day better than the last. He takes initiative and helps to motivate his team! The one comment that keeps coming up on each survey or phone call we get about Thad, is his ability to put customers at ease and go above and beyond to ensure the best possible customer experience. He is a natural born leader with an honest disposition, has a genuine care of those around him and the will to want to do a good job. Thad is an integral part of TWO MEN AND A TRUCK Etobicoke® and we are proud to have him on our team!
Our Customers think that Thad is a pretty great mover too. Here is what some of them have had to say when he was on their move:
An outstanding moving experience! I have no hesitation whatsoever in recommending TWO MEN AND A TRUCK Etobicoke® to any of my family, friends or co-workers who are anticipating a move. Right from the first point-of-contact, I was handled with kid gloves. The estimate, the provision of supplies, the tips on packing and moving, the moving team and their wonderful disposition, and last (but not least) the care and handling of our things – all were stellar. Their slogan is bang on – Movers Who Care® is not just some tag line; it’s the genuine thing here. These guys did care – they cared about our moving experience and they cared about how they could make it as positive an experience as possible.
Although our experience with TWO MEN AND A TRUCK Etobicoke® was limited (we had furniture moved in house only) the team (Brad and Thad) were exemplary in their handling of our sofas and went out of their way to make sure everything that was moved was done to our satisfaction. We would absolutely have them again and would recommend them to anyone needing a moving service.
Everything was done very well and we will use the Etobicoke team again. Thank you for the great service and for personalizing the experience. The climate controlled storage, competitive pricing, and one-stop shopping really made the process easy. We also appreciated the speed with which you were able to return our furniture when we called to let you know we were ready for it! It was also a nice bonus to see that we received a credit for the storage when we only used it for half of the month.
Thanks for taking such great care of our customers Thad. We appreciate the dependability and strong customer service that you consistently provide. High Five!