The Grandma Rule®
We all know the “golden rule.” To treat others the way you would like to be treated. We have our own version of that motto here at
TWO MEN AND A TRUCK® called “The Grandam Rule®.” It forms one of our main Core Values – “To treat everyone the way you would want your grandmother to be treated.”
When people move, the possessions they take with them are a critical part of turning their new house or apartment into a “home.” There is plenty of emotion attached to our “stuff,” and with that in mind, moving companies take on an awesome responsibility when we transport your furniture and other possessions from one place to another.
When you move, you should be able to trust that your belongings, both big and small, are being treated with the care and respect they deserve. Every mover should be ready to educate customers on their services and about what they can do to help make the move go as smoothly as possible.
One thing you might consider during your search for a mover is whether or not the movers you contact are happy. That may seem strange, but people who like what they do, do a better job. Professionalism usually goes hand in hand with enjoyment. We adopted the tagline “Movers Who Care®” to reflect our attitude toward what we do.
We consider ourselves much more than just a moving company. We are a customer service company that moves people and their possessions. Nowadays, the peace of mind that comes along with that is priceless.
We survey every customer we move, to ensure that we are upholding these principles of honesty and fairness on every job. Our 96% customer referral rate indicates our movers are living The Grandma Rule® every day.
[…] what we’re doing well and areas where we can improve. We have a commitment to our Core Value, THE GRANDMA RULE®: “To treat everyone the way you would want your Grandma to be treated” – and we […]