Here at TWO MEN AND A TRUCK, we’ve always focused on training our employees with the latest techniques and the best equipment available. Before a new franchisee can open a location, he or she must attend two-week training in Lansing, Mich. They are trained by Home Office staff through STICK MEN UNIVERSITY®. There, franchisees are taught by subject matter experts how to market their new business, about the computer systems and how to hire, manage and lead their teams.
Franchisees also work in a two-story home. During this portion of the training, students are taught how to maneuver, wrap, pack and load items such as a grand piano, a china cabinet filled with breakables, glass tables, a washer and dryer, and a flat-screen television. Students are expected to be able to recognize obstacles and empty the house as quickly and efficiently as possible. A truck box, built to scale, is also located in the training facility. Students must be able to fully pack the back of the truck with the items from the home.
STICK MEN UNIVERSITY® offers online classes that cover everything from marketing tactics to leadership to making accurate estimates throughout the year. Several instructor-led courses are also available all year long. Because our customers are our number one priority, training classes are constantly being improved to make sure we are providing the best service available.