This week’s High Five Friday goes to Lucas from TWO MEN AND A TRUCK® St. Catharines & Niagara.
We asked Lucas’ team at TWO MEN AND A TRUCK® St. Catharines & Niagara to tell us a bit about him. Here’s what they had to say:
“Lucas has been a core member of our team for a year and a half. Lucas has wonderful leadership skills and we have been so happy to see him grow and progress through our company in the time that he has been here. Lucas has a great sense of humor and an easy going attitude which helps him encourage clients and colleagues throughout the day. His calm demeanor and problem solving skills help moves go smoothly and continue to turn our clients into raving fans.
Since Lucas started at TWO MEN AND A TRUCK® St. Catharines & Niagara in 2014 he has maintained a 98.5% Referral Rating and a 97% Customer Satisfaction Rating. We frequently hear from our clients about the high quality of work that Lucas and his crew complete, and their outstanding attitudes and care throughout the process.
Great job, Lucas! We continue to look forward to watching you develop more and more as a leader on this team!”
Here’s what some of Lucas’ customers had to say:
“We’ve used Two Men before (Burlington franchise) and were very happy. This move went extremely well – Lucas, Ben and Dustin were extremely polite and professional. We really can’t say enough about how great they were – incredibly hard working! I would definitely use Two Men again.”
– Leisa D.
“I was so impressed with the young men that moved all of my mother-in-law’s antique furniture from a town house in Niagara Falls, Ontario to a storage unit in Barrie. Everything with drawers or doors was carefully shrink wrapped to avoid damage. There was barely enough room but they managed to fit everything in. Even with me there, they were not intimidated but very calm and very personable. We didn’t even have to be in Niagara Falls when they loaded. They called my husband (Duke) when they were leaving so I could go up to the storage unit at a certain time. I only waited 10 minutes as they were punctual. They were very careful with everything like they were moving their own grandmother’s furniture. I would recommend Two Men & a Truck to anyone.”
– Duke G.
“The 3 gentlemen that moved us were very courteous and efficient. Well dressed and very well-mannered and took pride in doing their jobs as our furniture was in excellent condition. We are very satisfied with the service and the office staff were very courteous and cheerful. We would recommend Two Men and A Truck to anyone and would use you again. Keep up the great work that you do.”
– Joerg and Marianne B.
“Fantastic! Moving is horrible, but the team from Two Men and a Truck made it quite bearable. The office staff and movers were great to deal with. Thumbs up!”
– Brent T.
“Moving staff were professional, courteous and motivated to get the job done. The move was done with no delays and with no damage to our property. I would highly recommend them and the front office person Sarah who was very good as well.”
– John H.
“Thank you for wonderful service during a stressful time! I had previously hired a *different* moving company for a friend’s move last month and was disappointed. After doing research on the web and seeing such positive reviews I felt confident contacting you for this job! I was NOT disappointed. You met and exceeded my expectations. It was such a relief to work with Two Men and a Truck. I found your staff had a positive attitude were also able to troubleshoot and think of solutions for difficult to move items. I knew the job was placed in good hands and you took the stress out of the experience of moving. Thank you.”
– Ross G.
Lucas, from your Team and Management at TWO MEN AND A TRUCK®, thank you for all of your hard work, and for being an exceptional member of our team! Congratulations on this High Five!