This Friday, we’re sending out a High Five to Jake McLauchlan, from our St. Catharines, ON, location!
We asked Cotie Drinkwater, General Manager of TWO MEN AND A TRUCK® St. Catharines, to tell us about Jake. Here’s what he had to say:
“Jake has been with us since June 2018, he started as a mover and quickly showed signs of leadership and organization. This led him to becoming a driver in August 2018. Jake has quickly become a core member of our team and he is always looking for ways to improve his customer satisfaction and genuinely cares about his customers. In addition, he has excellent communication skills which makes his customers feel at ease on their stressful day. Furthermore, Jake receives great feedback from experienced movers and drivers. He takes our brand and image very seriously as his truck is kept in immaculate cleanliness.
Thank you Jake for exemplifying what it means to be a move hero and for living out our tag line of “Movers Who Care”—we see it and so do your customers!”
In this regard, it is clear that our customers agree that Jake is outstanding at his job. Here’s what they’ve had to say when he is on the job:
“This was the BEST moving experience ever! Your team were friendly, professional, and very good at the task at hand. Their attitudes were outstanding. Great job guys!”
” I had a great experience, the movers did a great job, were very efficient, careful with my furniture and very polite!! I highly recommend them!”
“My wife and I were so very pleased with the 3 young gentlemen that showed up at our door, ahead of time. They were very prompt and professional. They took extreme care with our belongings and our home, both old and new. There should be more young lads like these 3, Jake McLauchlan, Chris Cannon, and Keaton that didn’t leave his last name. We would and have already recommended your service to a couple friends that are moving in the near future. Once again I just want to stress our faith in these 3 young men…they were perfect gentlemen, and a complete asset to your company.”
Thank you for having so much passion and taking such great care of our customers, Jake! We appreciate your hard work and excellent customer service. High Five!