This week’s High Five Friday goes to Adam from TWO MEN AND A TRUCK® Ottawa.
We would like to acknowledge a fairly new and long-time employee for our team.
Adam Knight was a part-time Driver for us during our first year of operation. Late during the fall we hired him as our full time Operations Manager.
What can we say – in a few short months he has been phenomenal!
His leadership, team building and customer service skills have definitely been noticed by our entire team, and our customers. He always provides excellent support when there is a challenging move. Whether it is on the phone or at location, he is always able to provide the proper assistance and resolution. He always takes initiative on his own to drop by a move and provide refreshments or our team or even our clients. Last weekend he helped with one move that went longer than expected, and then on a second move that went well into the evening, he picked up pizza and delivered to a hungry and very thankful team.
It doesn’t stop there – he is not afraid to roll up his sleeves to help if needed. Many times when there may have been an issue on a move he has put on his “moving clothes” from his driving days and helped finish a move when a team member has become ill.
He is not afraid to take on anything new and daily is ensuring that everything we do is properly aligned to our brand and core values.
His strong leadership and motivational skills are evident from his success as a coach in the local soccer association.
He is a definite example of how our team can grow from within. He started part time as a Driver and has transitioned into a key management role showing that he lives and breathes our Brand – he is a valued Manager!
Congratulations Adam and High Five!
Each week we give a High Five to an exceptional employee who is out there turning an experience that can be pretty stressful, into something pretty special. Each and every day our customers tell us amazing stories about the members of our Two Men And A Truck family. From our customer service representatives and move estimators to our movers and drivers, we pride ourselves on having the best people in the business.
Our people make TWO MEN AND A TRUCK a different kind of moving company. Our people make us the “Movers Who Care.”