This week’s High Five Friday goes to Amber Martineau from TWO MEN AND A TRUCK® GTA North
We often highlight our movers for High Five Friday, but we can’t forget about the wonderful Customer Service Representatives (CSRs) that are the first line of contact for our customers. Whenever our customers have a question, our CSRs are there to answer. One of our best CSR’s is Amber from GTA North. She continually exceeds our expectations, and the customer reviews we receive are proof of that:
“When looking for pricing quotes from different movers, Amber’s frontline service was excellent – informative and friendly.”
“We were very satisfied with all aspects of our move. Amber, from the office, that I spoke with to make the arrangements was very helpful and friendly, which is one of the primary reasons we decided to use Two Men and a Truck.”
– Janice and John
“Thank you to Amber. She was very pleasant on the phone and understood what was going on in my life without having to explain. She made me relax as the pressure and stress of moving was somewhat relieved, feeling that I was ‘in good hands’.”
Amber [was] fantastic and should be given huge kudos for [her] customer service and professionalism.”
We asked Amber’s boss, Eva, to tell us a little bit about Amber. This is what she had to say:
“Amber is one of the most organized and dedicated people on our team. She always has a smile on her face and it shows each and every time she answers the phone. Customers love interacting with her and appreciate her attention to detail when giving advice, taking down information or confirming their move. “
Amber, thank you so much for your dedication to your customers and your willingness to do whatever it takes to create a positive moving experience. High Five!
Each week we give a High Five to an exceptional employee who is out there turning an experience that can be pretty stressful, into something pretty special. Each and every day our customers tell us amazing stories about the members of our Two Men And A Truck family. From our customer service representatives and move estimators to our movers and drivers, we pride ourselves on having the best people in the business.
Our people make TWO MEN AND A TRUCK a different kind of moving company. Our people make us the “Movers Who Care.”