This Friday, we’re sending a High-Five out to Kyler Colbert, from our St.Catharines, Ontario, location!
We asked Cotie Drinkwater, Franchisee of TWO MEN AND A TRUCK® St.Catharines, to tell us about Kyler. Here’s what he had to say:
Kyler Colbert has been a part of our St Catharines team since October 2017. Since then he has become an essential member to our team. Kyler is a natural problem solver and is constantly sharing ideas with his crew for how to make the job go smoother and easier. Kyler always finds a way to keep the day light and fun by maintaining a positive attitude in any situation. He is a very hard worker and he maintains a steady pace all day which his customers always appreciate.
Over the last 6 months Kyler has maintained a 4.80 satisfaction rating, and a 96% referral rating. The crew all enjoy working with him because his high quality of customer service keeps the customer happy and is usually the byproduct of his positive attitude that makes him fun to be around. One of the comments we hear most often from his customers is How Efficient the moving team was. This is because Kyler makes every trip to and from the truck count and always knows how to stay productive.
It has been an absolute pleasure having Kyler as part of our team acting as a leader and problem solver. On behalf of the management team and the whole TWO MEN AND A TRUCK® St.Catharines team we want to thank you for all the problems you have solved, all the ideas you have shared and for always keeping a positive attitude.
From your team at TWO MEN AND A TRUCK® St.Catharines, thank you for all of your hard work, and being an exceptional member of our team! Congratulations, you deserve this High Five!
Our customers agree that Kyler really stands out at his job. Here is what they have said when he’s on their move:
The 3 young men who came to remove our furniture from storage were very professional. Furniture was wrapped and blanketed before loading. Pleasant guys. All furniture was moved and placed in our new home very carefully. Would absolutely recommend this company to anyone. Thanks again guys.
-Sam and Kit
We did two separate moves as our youngest son was moving into his own place and we were downsizing. We received quotes for both moves. Kyler was prompt, courteous, thorough and provided quick and accurate quotes for both moves. All questions as we toured and I went through the decision process were answered quickly and with good information. While the quote was slightly higher than the other quotes I received, it was for the move I wanted (ie pack, travel and unpack the same day). The team that arrived with 2 trucks were polite, professional, positive and worked very hard on a warm summer’s day. We would refer and use this team again! Thank you!
The entire process from contacting the office, to receiving the quote, booking the date and the team moving my household contents was very smooth and professional. The individuals I dealt with were caring, professional and attentive. I would recommend this business to friends and family.
Thank you for taking such great care of our customers Kyler! We appreciate the excellent customer service that you’ve provided during each and every move. High five!