This Friday, we’re sending a High-Five out to Melissa Lafleur, from our Ottawa, ON, location!
We asked Paul Bimm, Co-Owner of TWO MEN AND A TRUCK Ottawa®, to tell us about Melissa. Here’s what he had to say:
Melissa Lafleur has been with us for less than six months and has already made a major impact with our clients.
Our clients have been so pleased with her that they have rated her above 97% in her client satisfaction and helpfulness scores. And to top those amazing results they have given her 100% in her referral ratings.
Melissa has been a great new team member and really likes to have fun. She does a phenomenal job and lives by our core values.
Our customers agree that Melissa really stands out at her job. Here is what they have said when Melissa is helping them out with their move:
Our condo unit was destroyed by fire three days before our move date. TWO MEN AND A TRUCK Ottawa® were completely understanding. Melissa was very accommodating and supportive to our new situation. She was quick to arrange storage and to reschedule a date with plenty of days imbetween. Absolutely fabulous! This was such a huge stress relief for us as we already had so much on our plates. Thank you Melissa and to the staff at TWO MEN AND A TRUCK Ottawa®. I have bragged about the exceptional service we received and will definitely recommend you to friends and family.
I am very satisfied with the service I got. The office staff was friendly, professional, pleasant and above all went above and beyond my expectations. I would definitely recommend TWO MEN AND A TRUCK Ottawa® to anyone.
Thank you for taking such great care of our customers Melissa! We appreciate the excellent customer service that you’ve provided to each and every one of our customers. Keep up the good work and high five!