This week’s High Five Friday goes out to brothers Paul and Dave Dokas. Not for being good movers, but for being good people.
At TWO MEN AND A TRUCK®, our employees don’t just follow the company’s Core Values, they actually aim to live them day to day. They’re not just words on the wall, but rather a belief in how we aim to treat one another.
We often hear of great stories about how our movers made our customers happy. But when we hear of stories like Allison’s, we are reminded of how much our employees truly live our core purpose of moving people forward.
Our Core Values- Integrity, Giving back to the community, The Grandma Rule®, Be your best and have fun, and Care – are not just about doing a good job, but about trying to be good people; trying to always do the right thing. We don’t always get it right, but we do far more often than not, and we always try.
We are very proud of our employees. A 96% customer referral rate doesn’t happen by accident. It comes from a company culture based on service and of course our Core Values.
Here’s a story sent us about two of our movers, Paul and Dave Dokas, from TWO MEN AND A TRUCK® Kitchener, Cambridge, and Waterloo.
I didn’t actually hire you, as I’m not moving at the moment, but while I was driving the other day, I got awful news and like a moron slowly drove into a ditch with my son and two dogs in the car! Right at Clear Lake road in Humphrey!
Your amazing drivers (I forced them to give me their names as I wanted their service that went above and beyond to be recognized) Paul and Dave from Kitchener, Cambridge, Waterloo pulled my car out!
I can’t explain to you how much this helped me out in words. I was just in an absurd tizzy after hearing awful news, and then driving slowly into ditch like an idiot. They pulled me right out, were beyond lovely and understanding, and made sure we were all safe!
I will recommend your company and Paul and Dave to anyone and everyone! They didn’t have to stop to help and yet they did. Amazing!
Thank you Paul and Dave, for going out of your way to help someone when they really needed it. We’re so proud to have you as a part of our TWO MEN AND A TRUCK® family.