This week’s High Five Friday goes to Ruoqiao from GTA North. Ruoqiao is one of our customer service representatives who takes care of customers from the Richmond Hill, Markham, Thornhill, North Toronto and Scarborough areas.
We asked Ruoqiao’s boss Andy Howe, General Manager of TWO MEN AND A TRUCK® GTA North, to tell us a little bit about Ruoqiao. Here’s what he had to say:
“Ruoqiao started as a CSR a year ago where she has consistently been our top revenue generating employee. She has played a key role in marketing to the ethnic Asian community that exists in our area as well as assisting with training the staff for this community. Her professionalism in the office makes dealing with the ever changing moving industry a pleasure. Ruoqiao is a corner stone that we will be building our team around in the future.“
Here’s what customers are saying:
“The service I received from TWO MEN AND A TRUCK over the phone was excellent. The customer service was excellent and very professional. I was surprised how customer orientated TWO MEN AND A TRUCK are. Excellent Company, Excellent Customer Service.”
– Bill from GTA North
“Great service, from a great company!! Once again TWO MEN AND A TRUCK not only met our expectations, but the EXCEEDED them. The office staff are always a pleasure to deal with a bring a sense of calmness, to what can be a very stressful time in one’s life.”
– Joe from GTA North
“TWO MEN AND A TRUCK truly were “movers that care”. We would never hesitate to recommend you and are very thankful for the excellent customer service that we received throughout the moving process. Great job!”
– Janice from Thornhill
Ruoqiao, thank you so much for your positive attitude and hard work. Congratulations and High Five!
Each week we give a High Five to an exceptional employee who is out there turning an experience that can be pretty stressful, into something pretty special. Each and every day our customers tell us amazing stories about the members of our Two Men And A Truck family. From our customer service representatives and move estimators to our movers and drivers, we pride ourselves on having the best people in the business.
Our people make TWO MEN AND A TRUCK® a different kind of moving company. Our people make us the “Movers Who Care.”