Since it was designated that moving is an essential service we could provide to customers, we’ve worked hard to establish best practices and guidelines to safely move our customers during the COVID-19 pandemic.
Times are still tough out there and safety is more important than ever as we do our part to stop the spread of COVID-19. Throughout the year, we’ve worked to develop sanitation and safety habits with our moving teams so our customers feel safe during their moves. This includes arming moving teams with hand sanitizer and disinfectants, social distancing, and keeping our movers and drivers educated on how to interact safely with customers.
We’ve compiled a few frequently asked questions about how TWO MEN AND A TRUCK operates within COVID-19 guidelines.
How is TWO MEN AND A TRUCK working to operate safely to stop the spread of COVID-19?
All franchises still in operation at this time are following guidelines that have been put in place by the federal and local governments, as well as the Canadian government. All locations are taking extra measures and precautions to adhere to the highest safety standards, including the regular sanitation of trucks and equipment, having movers and drivers use hand sanitizer throughout the move, and maintaining a strict social distancing with our team members and customers.
If I have an upcoming booked move, is it still happening?
If you have any questions or concerns about your upcoming move, please contact the location you’ve booked your move with to confirm whether your move is still on schedule. In most cases, if your move has been cancelled or needs to be postponed, a member of the team will reach out and discuss those options.
Can I cancel my move due to COVID-19 concerns?
You will need to reach out directly to the location you booked your move with to talk through canceling or rescheduling it to a later date.
To learn more about how we are handling the COVID-19 pandemic, please visit our website.
